Terms of Service for Receipt Inbox & OCR
1. Introduction
These Terms of Service govern your use of Receipt Inbox & OCR on receiphive.com in 2025. By accessing or using our offerings, you agree to these terms. Our registered office is Museumstrasse 2, 8001 Zurich, Switzerland. Business ID: CHE-487.615.845. For questions, call +41763729638.
2. Services
We provide receipt capture, text extraction, and digital archiving services. Each service type is detailed on our website. Deliveries are made via our web interface or by email.
3. Infoproducts
We offer downloadable guides and training materials related to receipt management and optical character recognition. Access is granted immediately upon order confirmation.
4. Goods
From time to time, we sell physical accessories such as scanning tools or storage devices. These goods will be shipped according to the order details.
5. Refund Policy
5.1 Services
If you cancel a standard service at least 48 hours before its scheduled start, we will issue a full refund via the original payment method within 14 days. You may request to reschedule a service by notifying us at least 24 hours in advance. Custom services or projects that have already commenced are not eligible for a refund, as they require dedicated planning and resources.
5.2 Infoproducts
Because access is granted immediately upon download, refund requests must be received within 7 days of purchase. To qualify, you must demonstrate that the materials are defective or do not match the description. Approved refunds are processed within 14 days to the original payment method. License transfers between titles are not permitted.
5.3 Goods
Physical items may be returned within 30 days of delivery. Returned items must arrive in their original condition and packaging. Once we receive and inspect a return, we will process a refund via the original payment method within 14 days. You may opt for an exchange instead of a refund, subject to stock availability.
6. Liability
Our liability is limited to the remedies provided in these terms. We are not responsible for indirect impacts beyond the scope of our offerings.
7. Changes to Terms
We may update these terms at any time. Continued use signifies acceptance of any changes.
8. Contact Information
For any inquiries or requests, please Contact Us.